Refund policy

We put a lot of love and care into everything we offer, and we make sure each item on our website comes with detailed descriptions and clear photos so you know exactly what to expect.

But if something doesn’t feel right — if the item doesn’t meet your expectations or there’s any issue at all — please know this: you're not just a customer, you're part of the family. You're always welcome to return your order, and we’ll gladly refund your money.

If you need anything, just reach out to us at greenz@shantivikasa.com. We’re here for you.

Thank you for being with us on this journey.